News for 'complaint redressal'

RBI Ombudsman Can Award Compensation Of Up To 30 Lakh For Financial Loss

RBI Ombudsman Can Award Compensation Of Up To 30 Lakh For Financial Loss

Rediff.com18 Jul 2026

...and 3 lakh for harassment.

Sports Ministry Orders Probe Into Hockey India Harassment Allegations

Sports Ministry Orders Probe Into Hockey India Harassment Allegations

Rediff.com15 Jul 2026

The Sports Ministry has directed Hockey India to investigate allegations of intimidation and sexual harassment raised by former India captain Asunta Lakra. Lakra accused Hockey India general secretary Bhola Nath Singh of intimidation and institutional protection of misconduct, urging an independent inquiry to safeguard women athletes.

Sports Ministry Orders Probe Into Hockey India Harassment Allegations

Sports Ministry Orders Probe Into Hockey India Harassment Allegations

Rediff.com14 Jul 2026

The Sports Ministry has directed Hockey India to investigate allegations of intimidation and sexual harassment raised by former India captain Asunta Lakra. Lakra accused Hockey India general secretary Bhola Nath Singh of intimidation and institutional protection of misconduct, urging an independent inquiry to safeguard women athletes.

Kerala biryani outlet ordered to pay Rs 96,500 to woman over food poisoning

Kerala biryani outlet ordered to pay Rs 96,500 to woman over food poisoning

Rediff.com3 days ago

A consumer redressal commission in Pathanamthitta, Keralam, has ordered King's Biriyani Cafe to pay Rs 96,500 to a woman who suffered a Salmonella infection after consuming food from the eatery. The woman experienced severe illness and hospitalisation, leading to the commission's ruling against the cafe's proprietor and manager.

HC asks govt to consider takedown of hurtful Sai Baba videos

HC asks govt to consider takedown of hurtful Sai Baba videos

Rediff.com6 days ago

The Delhi High Court has directed the Centre's Grievance Appellate Committee (GAC) to consider a complaint regarding the removal of allegedly inflammatory and derogatory YouTube videos targeting Shirdi Sai Baba. The Shri Saibaba Sansthan Trust, Shirdi, seeks the removal of content that it claims hurts religious sentiments and promotes communal disharmony, despite a previous GAC order for removal of some material.

Parliament Panel Pushes OTT Content Review

Parliament Panel Pushes OTT Content Review

Rediff.com8 Aug 2026

The Parliamentary Standing Committee said the proposed comprehensive statutory framework for regulating OTT content should include robust technology-enabled age-verification mechanisms, effective parental controls and suitable penalties for non-compliance.

IRCTC Deploys AI To Improve Railway Food Hygiene

IRCTC Deploys AI To Improve Railway Food Hygiene

Rediff.com11 Jun 2026

The AI-enabled system detects nine types of errors in the kitchens that are primarily responsible for unhygienic food on trains.

'I was in Russia': Bihar man challenges NEET protest FIR

'I was in Russia': Bihar man challenges NEET protest FIR

Rediff.com29 Jul 2026

A resident of Bihar's Kishanganj district, Mohammad Sadaqat, claims he was wrongly booked for a NEET paper leak protest despite being in Russia for four months. His video has gone viral, prompting the state government to announce the withdrawal of all cases related to the protests and the release of those arrested.

'Nobody is...': Tukaram Mundhe on notice to SRK, Ajay Devgn and Tiger

'Nobody is...': Tukaram Mundhe on notice to SRK, Ajay Devgn and Tiger

Rediff.com18 Aug 2026

Mundhe said the FDA was examining advertisements for products other than tobacco-related items and would act wherever misleading claims or other violations were found.

High-level panel set up to tackle road woes in Maha's Chakan industrial belt

High-level panel set up to tackle road woes in Maha's Chakan industrial belt

Rediff.com16 Aug 2026

The Maharashtra government has constituted a high-level committee to address road repairs, traffic congestion and management issues in the rapidly expanding Chakan industrial belt in Pune district, and set up a mechanism for time-bound redressal of industrial grievances.

Customer ordered iPhone, received beard oil; sellers fined Rs 1.8 lakh

Customer ordered iPhone, received beard oil; sellers fined Rs 1.8 lakh

Rediff.com25 Jul 2026

A Mumbai consumer court has directed Flipkart and its seller to refund over Rs 1.11 lakh to a customer who received beard growth oil instead of an Apple iPhone, and to pay an additional Rs 70,000 in compensation and litigation costs, citing "unfair trade practice" and "deficiency in service."

Hospitalisation, Cashless Claims & Settlement: What Every Medical Insurance Policyholder Should Know

Hospitalisation, Cashless Claims & Settlement: What Every Medical Insurance Policyholder Should Know

Rediff.com7 Aug 2026

Many claim disputes arise not because the insurer refuses to pay but because policyholders don't know the claim process, miss important documents or misunderstand what their policy covers.

Nashik TCS officer denied bail over inaction on sexual harassment complaint

Nashik TCS officer denied bail over inaction on sexual harassment complaint

Rediff.com17 May 2026

A Nashik court has denied bail to a TCS site head, Ashwini Chainani, in a sexual harassment and conversion case, citing her failure to act on the victim's complaints. The court also rejected bail for other accused individuals in the case.

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Rediff.com13 Jun 2022

The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc." According to an official statement, "The Department of Consumer Affairs has directed major e-commerce Food Business Operators (FBOs) to furnish the current framework as well as a proposal on improving the consumer grievance redressal mechanism within 15 days."

Sports Ministry Directs Hockey India To Probe Harassment Allegations

Sports Ministry Directs Hockey India To Probe Harassment Allegations

Rediff.com14 Jul 2026

The Sports Ministry has directed Hockey India to investigate allegations of intimidation and sexual harassment made by former India captain Asunta Lakra. Lakra accused HI general secretary Bhola Nath Singh and highlighted institutional protection for alleged misconduct, urging an independent inquiry and stronger safeguards for women athletes.

Gujarat Police To Dedicate Two Hours Daily For Public Grievances

Gujarat Police To Dedicate Two Hours Daily For Public Grievances

Rediff.com11 Jun 2026

Gujarat's Director General of Police, G S Malik, has issued a state-wide order requiring police officers to dedicate two hours daily to public grievance redressal. The directive also sets strict timelines for resolving complaints, aiming to make policing more citizen-centric and accessible.

Haryana CM Saini Orders FIR, Directs Action On Morni Grievances

Haryana CM Saini Orders FIR, Directs Action On Morni Grievances

Rediff.com3 Jun 2026

Haryana Chief Minister Nayab Singh Saini addressed a public grievance redressal programme in Morni, Panchkula, ordering an FIR against a contractor for electricity delays and directing probes into other infrastructure issues. He emphasized timely resolution of public complaints related to electricity, water, roads, healthcare, and pensions, while also committing to improved road connectivity and upgrading health facilities in the region.

Haryana CM Saini Orders FIR, Directs Action On Morni Grievances

Haryana CM Saini Orders FIR, Directs Action On Morni Grievances

Rediff.com3 Jun 2026

Haryana Chief Minister Nayab Singh Saini addressed a public grievance redressal programme in Morni, Panchkula, ordering an FIR against a contractor for electricity delays and directing probes into other infrastructure issues. He emphasized timely resolution of public complaints related to electricity, water, roads, healthcare, and pensions, while also committing to improved road connectivity and upgrading health facilities in the region.

Adultery claims must be settled before interim maintenance: SC

Adultery claims must be settled before interim maintenance: SC

Rediff.com31 Jul 2026

The Supreme Court has ruled that courts must first decide on allegations of adultery made by a husband before granting interim maintenance to the wife, stating that if adultery is proven, the wife is not entitled to maintenance.

Sitharaman: Hurry Up Tax Appeals

Sitharaman: Hurry Up Tax Appeals

Rediff.com25 Jul 2026

Finance Minister Nirmala Sitharaman has urged income tax authorities to significantly accelerate the adjudication of taxpayer appeals.

Doctor's E20 Petrol Car Ordeal: 'I've Lost Faith In Maruti'

Doctor's E20 Petrol Car Ordeal: 'I've Lost Faith In Maruti'

Rediff.com20 Jul 2026

'I am now driving an electric vehicle. I have lost faith in petrol-run cars.'

NCW mandates annual POSH audits to strengthen women's workplace safety

NCW mandates annual POSH audits to strengthen women's workplace safety

Rediff.com19 Jun 2026

The National Commission for Women (NCW) has issued a comprehensive advisory to all states and Union Territories, recommending mandatory annual POSH audits and other measures to strengthen the implementation of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. The advisory aims to ensure safe, inclusive, and gender-sensitive working environments for women across all sectors, emphasising institutional accountability, proper committee constitution, and robust awareness programmes.

Chandigarh School Teacher Faces Harassment Allegations

Chandigarh School Teacher Faces Harassment Allegations

Rediff.com21 Apr 2026

More than 20 female staffers of a government school in Chandigarh have filed a harassment complaint against a male teacher, accusing him of creating a hostile work environment. An investigation is currently underway following the complaint lodged under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.

How UP's Zero Tolerance Policy Cut Crime, Boosted Convictions

How UP's Zero Tolerance Policy Cut Crime, Boosted Convictions

Rediff.com1 Jun 2026

Uttar Pradesh's 'zero tolerance' policy against crime has resulted in a conviction rate of more than 93 per cent over the past year, according to the state's newly appointed DGP, Rajeev Krishna. Courts convicted 42,681 accused, and authorities seized properties worth nearly Rs 788.38 crore linked to criminal activities.

How To Protect Yourself From Online Dark Patterns

How To Protect Yourself From Online Dark Patterns

Rediff.com29 Jun 2026

'Dark patterns exploit human psychology, cognitive biases, urgency, confusion, or lack of attention to increase revenue for digital platforms at the expense of consumer choice and transparency.'

How Uttar Pradesh's Crime Policy Achieved 93% Conviction Rate

How Uttar Pradesh's Crime Policy Achieved 93% Conviction Rate

Rediff.com1 Jun 2026

Uttar Pradesh DGP Rajeev Krishna announced a conviction rate of over 93 per cent due to the state's 'zero tolerance' policy against crime. Authorities seized properties worth nearly Rs 788.38 crore linked to criminal activities.

Meet The New CBSE Chief

Meet The New CBSE Chief

Rediff.com3 Jun 2026

Sarthak Sidhant, a 17-year-old student from Jharkhand affected by CBSE's online marking system, made a presentation before the Parliamentary Standing Committee on Tuesday on alleged irregularities in the tendering process for the selection of vendors for online marking of Class 12 answer scripts.

Haryana CM Warns Action Against Officials Causing Public Harassment

Haryana CM Warns Action Against Officials Causing Public Harassment

Rediff.com21 May 2026

Haryana Chief Minister Nayab Singh Saini has warned of strict action against government officials and employees who repeatedly make citizens visit offices to get their work done. He emphasised the government's commitment to holistic development and ensuring welfare schemes reach all eligible citizens during a 'Jan Samvad' programme in Kurukshetra district.

TCS Nashik Unit Faces Scrutiny Over Harassment Claims

TCS Nashik Unit Faces Scrutiny Over Harassment Claims

Rediff.com12 May 2026

The National Commission for Women (NCW) has submitted a fact-finding report to the Maharashtra government, revealing pervasive sexual harassment, systemic bullying, and zero compliance with the POSH Act at the Nashik unit of Tata Consultancy Services (TCS). The report details a toxic workplace environment and recommends strict action and compliance with the POSH Act.

Bank Must Pay For ATM Failure: Consumer Court

Bank Must Pay For ATM Failure: Consumer Court

Rediff.com23 May 2026

A consumer court in New Delhi has directed the Bank of India to refund Rs 10,000 to a woman and provide additional compensation for a failed ATM transaction that was not reversed for several months, citing deficiency in service and violation of RBI guidelines.

'Not one step': HC rejects plea to reopen CBSE Std 12 re-evaluation portal

'Not one step': HC rejects plea to reopen CBSE Std 12 re-evaluation portal

Rediff.com12 Jun 2026

The Delhi High Court has refused to direct the reopening of the CBSE's portal for the re-evaluation of Class 12 answer sheets, stating that individual students can take action if aggrieved and that reopening the portal would delay the entire result declaration process.

NCW orders TCS to form PoSH panels in all its units after harassment case

NCW orders TCS to form PoSH panels in all its units after harassment case

Rediff.com23 May 2026

The National Commission for Women (NCW) has directed Tata Consultancy Services (TCS) to establish separate internal committees in all its 127 units with 10 or more employees within four weeks to strengthen compliance with the Prevention of Sexual Harassment (PoSH) Act, following concerns raised in the TCS Nashik case.

Parents' association slams CBSE's 'rushed' on-screen marking system

Parents' association slams CBSE's 'rushed' on-screen marking system

Rediff.com12 Jun 2026

The Delhi Parents Association (DPA) has criticised the CBSE's On-Screen Marking (OSM) system for Class 12 answer sheet evaluation, alleging it was rushed, lacked adequate preparation and training for teachers, and led to discrepancies in results. DPA president Aprajita Gautam claimed the trial run was too short and feedback from teachers was insufficient.

Odisha Education Officers Arrested In Harassment Case

Odisha Education Officers Arrested In Harassment Case

Rediff.com30 Apr 2026

Odisha Police have arrested two education department officers and a school teacher in Bargarh district for allegedly sexually harassing a woman, leading to legal and administrative action.

When The Builder Does Not Deliver Your Flat...

When The Builder Does Not Deliver Your Flat...

Rediff.com30 Apr 2026

The National Consumer Disputes Redressal Commission dismissed a flat buyer's plea for a refund from a builder facing liquidation, highlighting the challenges faced by consumers in stalled real estate projects.

Over 1 Crore Public Grievances Received in Five Years: What's Being Done?

Over 1 Crore Public Grievances Received in Five Years: What's Being Done?

Rediff.com18 Mar 2026

The Lok Sabha was informed that over 1 crore public grievances were received in the last five years through the Centralised Public Grievance Redress and Monitoring System (CPGRAMS). The government has taken several measures to improve the accountability and efficiency of the grievance redressal mechanism.

Wedding Procession Delayed: Consumer Commission Orders Compensation

Wedding Procession Delayed: Consumer Commission Orders Compensation

Rediff.com8 May 2026

A Delhi consumer commission has directed a transport service provider to refund money and pay compensation to a man whose wedding procession was delayed after a hired bus broke down.

Locals Protest Over Alleged Exploitation Of Girls In Nainital

Locals Protest Over Alleged Exploitation Of Girls In Nainital

Rediff.com21 Apr 2026

Traders and locals in Nainital protest outside Bhimtal Police Station, demanding the arrest of a man accused of exploiting several girls physically and financially by concealing his identity. BJP workers led the demonstration, warning of intensified action if the accused is not arrested promptly. Police have filed an FIR against the accused's mother for allegedly protecting him, and investigations are ongoing.

Address grievance redressal promptly, RBI guv tells banks

Address grievance redressal promptly, RBI guv tells banks

Rediff.com19 Mar 2025

'In this age of competition, we will not survive long if we do not provide quality service to our consumers'

Suvendu issues 'final' warning, vows zero tolerance on attacks against police

Suvendu issues 'final' warning, vows zero tolerance on attacks against police

Rediff.com18 May 2026

West Bengal Chief Minister Suvendu Adhikari has declared a zero-tolerance policy towards vandalism and attacks on police personnel following violent protests in Kolkata. He warned of strict legal action and promised full government support for law enforcement.